Last blog added on Tuesday, September 22nd, 2020

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Recent Posts

Below is a preview of the five most recent posts from the blog HeatherGrayGrant Blog. To read these posts in their entirely or subscribe to future updates from this blog, please visit their website!

  • Law Firm Marketing in a Pandemic World

    It’s telling that only a handful of my clients have been asking for advice on how to market during Covid.  Most of them are still trying to figure out how to be more productive with a workforce that is still at home at least part of the time.  But for those who are ready to […] Read more »

  • The Importance of Multiple Perspectives in Law Firm Decision-Making

    I’ve taken advantage of the relative quiet of the end of summer to take the free University of Alberta Indigenous Canada course.  The course provides a summary of life and history in Canada according to those where were here first.  I’m about halfway through as I write this blog post, and I’m findin … Read more »

  • Make Your Communications Meaningful (or Risk Losing Power)

    I recently received an email from an organization in which I used to be quite active.  The purpose was an announcement of an amalgamation of segments of the organization.  The message was well-written in a technical sense.  It included a summary of the change, some of the activities leading up to th … Read more »

  • What’s Your Contact Management Game Plan?

    Great marketing isn’t a single action; rather it’s a series of connected actions, each one building from the other for the purpose of creating a mutually beneficial and ideally ongoing relationship.  This is a difficult lesson for lawyers to get, for three main reasons. Most lawyers don’t like marke … Read more »

  • Lessons Learned from a Law Firm Breakdown

    (This article first appeared in SLAW)  The line between bad strategy and a law firm collapse is as thin as a noose.   Yet law firms practice bad strategy on a regular basis.  Take heed from the lessons of a very public breakdown. A client recently gave me a copy of Norman Bacal’s book “Breakdown, th … Read more »